Support
Technical support: fast fixes & development
Choose an hourly package for quick response and ongoing improvements. We handle WordPress and custom sites: diagnostics, repairs, updates, UX tweaks and small feature development.
Packages
Hourly support tailored to needs
2h / month
StartFor small fixes and monitoring.
- Priority response
- Remote help & diagnostics
- Minor UX/content fixes
Best for: quick interventions
5h / month
PopularBalanced support: fixes + enhancements.
- Priority SLA
- Bug fixing & updates
- UX improvements & small features
- Security checks
Best for: growing businesses
10h / month
ProFor continuous development and quick turnarounds.
- Top priority support
- Development of new sections
- Advanced diagnostics & optimisation
- WooCommerce support
Best for: websites and e-commerce with higher traffic
Tasks
What we handle in technical support
Diagnostics & fixes
Finding and removing errors, broken layouts, plugin conflicts.
Speed & performance
Caching, images, database clean-up, Core Web Vitals basics.
UX & conversions
CTA tweaks, forms, navigation improvements.
Security
Updates, backups, malware checks, SSL.
Content changes
New sections, images, text edits.
WooCommerce
Checkout, payments, delivery integrations, product tweaks.
Process
How we work
A transparent process from first contact to implementation and support.
Free consultation
We get to know your needs and goals. No obligation.
Analysis and strategy
You get a plan tailored to budget and expectations.
Quote
Transparent offer with scope and schedule.
Execution
Implementation and testing. Regular contact and updates.
Launch
Release and handover. Documentation included.
Support
Long-term care, monitoring and growth.
FAQ
